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Business Proposal

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About

A business proposal is a persuasive document that addresses a potential customer and attempts to initiate a business deal. Proposals offer to solve problems, provide services, or sell equipment. They suggest a solution to a problem or need and describe how it will be implemented, how long it will take, and how much it will cost.

Writing Tips: Business Proposal

Before you begin your business proposal, be certain you have done the following: 

Research the companies or organizations to which you are submitting your proposal.

  • Learning about the company receiving your proposal will help you target your audience and tailor your proposal to the company’s needs and expectations.
    • What are their company objectives? 
    • What are their company needs? 
    • How does your plan fit their company profile, needs, and budget? 
    • How can they benefit from your proposed plan? 
    • Does the company have a good reputation, and is it trustworthy? 

Be knowledgeable about the industry or profession. 

  • Know what information you need to include in your proposal, such as contract requirements, material resources, or even proof of availability to work, as may be required for a government bid. 
  • Know the competition: what are their offers, budgets, and strengths? 
  • Be familiar with the terminology and practices of the field. Your proposal may not relate at all to the field’s technical language (for instance, if you are selling a printer to an engineering firm), but knowing what the field is ‘about’ will help you target your audience’s needs. 

Confirm your budget. 

  • Make sure that your budget is accurate and comprehensive. A low-balling, inaccurate budget may get you a contract but most likely will not fool your readers. If it does, it will only aggravate them to find themselves way over budget when the project is underway. 
  • Verify that your budget is feasible on your end. 
  • Check for hidden costs or fees.

Address your proposal to the right people at the company. 

  • Find out who at the company would be interested in and able to review and accept your proposal. 
  • Verify that your proposal will be sent to a person with the ability to make company-wide decisions. Otherwise, your proposal may never be read by anyone in authority or otherwise acted upon. 

Be aware of your audience when writing.

Knowing who is reading your proposal and tailoring it to their needs and interests will make your proposal more effective. In addition, know the expected scope of your proposal. Proposals can be very short, such as an internal proposal for a new copy machine or hundreds of pages long, as is a proposal to build a new convention center in a city. Make sure that your proposed solution is clear and appropriately defined. 

Elements of Business Proposals

There is some flexibility in how to write an effective business proposal, but it must include these critical elements: 

Cover Letter

  • The introduction should be a short overview of your proposal’s purpose and unique benefits.
  • Briefly explain what you hope to do for the potential client and highlight your unique qualifications to “hook” the client’s interest.    

Introduction

  • The introduction should be a short overview of your proposal’s purpose and unique benefits.  
  • Start your proposal by stating what you propose to solve. 
  • State why you think it is an important or relevant issue to consider resolving or improving upon. 
  • Emphasize the benefits of your plan. 
  • Highlight why your plan will uniquely succeed:
  • Mention your (or your plan’s) differentiators. Differentiators are those strengths and traits you have that your competitors may not. Differentiators can include amount of time in the business, certifications or awards, similar clients and/or software, equipment, or other technology.
  • Indicate how your plan, if accepted, will provide an appropriate and timely solution.
  • If applicable, highlight your company’s proven successes or strengths in the proposed area of work.

Background    

  • Name the issue (or proposed improvement) and discuss the goal of the project. 
  • Document why this issue or improvement is important. 
  • Show how the issue or improvement affects or will affect the company in tangible ways. 
  • Indicate how many people are or will be affected, and how much the issue or status quo costs the company. 
  • Be specific: use numbers and precise statements of effect whenever possible. 

Proposed Plan

  • Discuss your plan for solving the problem. You can divide this section into logical segments for easy reading.
  • Logically outline your plan, explaining each major step in terms of workability and benefit.
  • Show how each step relates to the issue or potential improvement you have identified. 
  • Emphasize the end value of these steps in improving productivity or efficiency—costs of the issue that you identified. 
  • Avoid leaving important details ‘to be worked out.’ Propose potential solutions for them. 
  • Compare your proposed solution to alternative solutions. Show how your solution is better than others. 

Warning: If writing a proposal to an external organization, it is sometimes recommended to use caution when providing details. There have been situations in which potential client companies solicit bids and proposals from companies in order to obtain “free” intellectual property (IP) solutions without paying for them. Consider such a situation before submitting your proposal; the cost of being too secretive may be that a legitimate organization will discard your proposal as poorly planned. 

Staffing

  • Describe the credentials, qualifications, and expertise of the project leaders and support staff. 
    • Include key portions of the team’s resumes or curricula vitae. 
    • Mention any positive media coverage you may have received, relevant awards won, and the years of experience behind the team represented in the proposal. 
    • Indicate salary or compensation details, if appropriate and relevant to the proposed plan. This information may affect your proposed budget.

Budget

  • Mention what the client’s adoption of the business proposal will cost them. 
  • Itemize costs at your discretion. 
  • Provide ranges based on certain contingencies or the size of the investment in the proposed plan. 
  • Be prepared to defend the Return on Investment of their money. How will accepting your proposal make them a stronger company? How will you prove yourself as more than just an “expense?” 

References         

  • Be prepared to offer the names and contact information of other individuals or companies you have similarly served. 
  • Confirm with these clients that you would like to use them as a reference. 
  • Ask them the most convenient way to contact them, and include that contact information only. 
  • Most companies are comfortable with three references, but be ready to offer more if possible. 

Authorization Request (Conclusion)        

  • Reinforce the importance of the issue or proposed improvement. 
  • Restate main benefits. 
  • Emphasize the most significant points in your proposal: your qualifications, success rates, return on investment, etc. 
  • Indicate that you are available for discussion. 
  • Provide a definitive deadline for accepting the proposal, if applicable.

See a Model: Business Proposal

Incorrect version of a business proposal

Cover Letter 

Tuesday (Item 1), July 15, 2007 

Joe (Item 2) Jefferson 

ComCo

667 Border St.

Philadelphia, PA 19120

 

Dear Joe: (Item 3) 

Thanks (Item 4) for your interest in my company. (Item 5) It sounds like you guys are losing a lot of money over there, (Item 6) and I can help. (Item 7) 

He is my stock business proposal. (Item 8) It will work for you to. (Item 9) I just adjusted the numbers to something I thought you could afford. (Item 10) Let me know. (Item 11) 

People usually have a lot of questions (Item 12) so call me and I’ll get you answers. 

Try to let me know something by Friday if you can. (Item 13) Thanks. (Item 14) 

Mary (Item 15) 

Introduction 

ComCo sells the best sprockets there are. (Item 16) Everyone knows that. (Item 17) What they need is marketing. (Item 18) You have “lightening in a bottle” (Item 19) here in Philadelphia, but other cities need to hear about you. Let’s (Item 20) help the hundreds of families that go without sprockets. We can give some away for better press. (Item 21) 

Please review this proposal by the folks (Item 22) at Mary’s Marketing. We wrote it just for you, and it should fit like a glove. (Item 23) Read it over, and let’s (Item 24) talk about it soon. We’ve been around since 1998, so we know what we’re doing. (Item 25) 

[Additional information] 

Bio/Background 

Mary Miller runs (Item 26) Mary’s Marketing. Founded in 1998, Mary’s Marketing has been providing a full range (Item 27) of marketing services to the sprocket and widget communities. 

After graduating from Harvard (Item 28), Mary Miller became a (CSS) (Item 29) and Mary’s Marketing holds numerous awards in the sprocket marketing profession. These awards include the Silver Sprocket, the Sprocket of Life, and the Sprocket Scholarship Centennial. 

Mary Miller is a regular contributor to BusinessWeek.com, the Wall Street Journal, and the Washington Post. Her podcasts can be found on her website. (Item 30) 

In 2001, Mary’s Marketing moved its headquarters to Center City. (Item 31) 

[Additional information] 

Objective 

Our objective in providing support to ComCo is to raise its visibility beyond the local market and expand its presence on the internet and in the news media. This will be accomplished through: 

  1. A new (Item 32) website
  2. Print advertising (Item 33)
  3. An advertising campaign announcing ComCo’s new 800 (Item 34) telephone number
  4. A PR blitz (Item 35) targeting homeowners nationwide in need of sprockets.

We’ll change everything in the first three months. (Item 36) President Joe Jefferson will make media and public appearances, and the nation will love him. (Item 37) 

[Additional information] 

Budget/Timeline 

The budget is divided into Paid advertising, Marketing consultation, and Public relations but you can pay with one check. (Item 38) 

A budget is attached. We’ll look at it regularly. (Item 39) 

[Additional information] 

References (Item 40) 

The following individuals and companies have or are currently being represented by Mary’s Marketing: 

Sprocket Company – Client 

Josephine (Item 41) 307 Folcroft St. Baltimore, MD 21227 410.555.3322 

Sprocket Association – Association 

Milton Joseph 8331 Angelee Ave. Baltimore, MD 21237 (Item 42) 

Please advise if additional references are required. 

What’s wrong with this business proposal?

Item 1. Do not include the day of the week in the Date area of a letter. 

Item 2. Always include the Title of Mr., Mrs., Miss, etc. 

Item 3. This is very formal correspondence. Indications are that these individuals have not met. Use the full title of “Dear Mr. White.” 

Item 4. Use “Thank you”. 

Item 5. Mention the name of your company. The more they read and hear it, the better. Also, it confirms they have the correct proposal. 

Item 6. Never comment on the fiscal condition of another company – especially one you are soliciting for business. 

Item 7. Presumptuous. Unless you know the full scope of the problem and what you might be needed for, do not assume this. 

Item 8. Never indicate you are using a “stock business proposal”. A potential customer should feel that what they are receiving applies to them – and it should. 

Item 9. Comparing a company’s situation to another is insulting and dangerous. 

Item 10. Language like this is based less on your worth and the value of your services than an attempt to fit a client’s budget. 

Item 11. It is incumbent upon you to follow up with them.       

Item 12. If this is true, then there is something wrong with your proposals. Granted, this is an exercise, but saying something like this indicates you are not aware of a problem within your own company. 

Item 13. Avoid giving prospective clients deadline. 

Item 14. Use “Thank you.” 

Item 15. Use your full name and title. Provide contact information. Nowhere in this letter was the name of your company mentioned. 

Item 16. Flattering, but a baseless and hollow assumption. 

Item 17. Anecdotal. 

Item 18. Marketing may contribute to the solution, but that needs to be discussed further. That is what this proposal intends to do. Open the door to discussion. 

Item 19. Avoid unprofessional terminology. 

Item 20. Avoid contractions. 

Item 21. It is premature to discuss such a disembodied strategy. 

Item 22. Be more formal. 

Item 23. This should be assumed. 

Item 24. Avoid contractions. 

Item 25. For a company around that long, cite specific strengths. 

Item 26. Use correct title. Individual at companies like to do business with those on their level. 

Item 27. Include services. 

Item 28. Use full name of schools. 

Item 29. Define acronyms at least the first time you use them. 

Item 30. Give the website address. 

Item 31. Be more specific in the event readers are not familiar with the area. 

Item 32. What will you do with it? Write what you have in mind. 

Item 33. Where? Which ones? 

Item 34. Use “Toll free” since many are now 888 or other prefixes. 

Item 35. “Media relations campaign” is more accurate and professional. 

Item 36. Don’t over promise in your writing. 

Item 37. Do not assume such things, and what if they do? How will that help his sales. 

Item 38. Spell this out and do not mention how an invoice is to be paid in a new business proposal. 

Item 39.This concerns the client’s money. Be specific. 

Item 40. Provide at least three references. 

Item 41. Include the full name. 

Item 42. No contact phone number provided. 

Correct version of a business proposal

Cover Letter 

July 15, 2007 

Mr. Joe Jefferson 

ComCo, Inc. 

667 Border St. 

Philadelphia, PA 19120 

Dear Mr. Jefferson: (Item 1) 

Thank you for your interest in Mary’s Marketing. (Item 2) Per your request, here is a copy of a business proposal based on some of your concerns. If you genuinely feel that your competitor (Item 3) is positioning for expansion, we should at least explore marketing as an option for ComCo. (Item 4) 

After you have had an opportunity to review this proposal, I encourage you to contact me here at Mary’s Marketing at 215.555.9999. I can also be reached after normal business hours on my cell phone at 215.555.8888. (Item 5) 

You will notice that i gave you several different budget options and some samples of the type of creative that may work for you. I will know more about your particular situation when we meet. (Item 6) 

Thank you again for contacting Mary’s Marketing. I look forward to hearing from you. 

Sincerely, 

Mary Miller, President/CEO 

Introduction 

Every year, hundreds of families go without the necessary sprockets they need for a healthy and happy home. For many, these sprockets are in reach and affordable – if only people knew how to obtain them. 

ComCo, Inc. Has been in the sprocket industry for 15 years. (Item 7)  As a long-time community supporter and benefactor, you have made your mark locally. So has Mary’s Marketing. As you may know, we have been supporting the sprocket industry since 1998. (Item 8) Our team as more former sprocket industry executives than any other firm, and our media-buying power allows us to negotiate the most attractive advertising rates in the industry.  

The landscape is changing. Never has it been more important for sprocket manufacturers to “go global” and reach outside of their current markets. ComCo is in a strong position to do this with the proper marketing. Executing an effective communications plan will allow ComCo to secure its position locally while striving to mitigate the threat nationally and internationally. 

Please review the marketing proposal the Mary’s Marketing team has prepared specifically for ComCo and specifically for your current needs. As you know, Mary’s Marketing has been providing marketing counsel to the sprocket industry since 1998. (Item 9) We welcome the opportunity to discuss how we might be able to help ComCo.  

[Additional information] 

Bio/Background (Item 10) 

Mary Miller is President/CEO of Mary’s Marketing. Founded in 1998, Mary’s Marketing has been providing a full range of marketing services to the sprocket and widget communities. These services include PR, advertising, graphic design and web publishing. 

After graduating from Harvard University, Mary Miller became a certified sprocket specialist (CSS) and Mary’s Marketing holds numerous awards in the sprocket marketing profession. These awards include the Silver Sprocket, the Sprocket of Life, and the Sprocket Scholarship Centennial. 

Mary Miller is a regular contributor to BusinessWeek.com, the Wall Street Journal, and the Washington Post. Her podcasts can be found on www.MarysMarketing.com/podcasts. 

In 2001, Mary’s Marketing moved its headquarters to Center City, Philadelphia. 

[Additional information] 

Objective 

Our objective in providing support to ComCo is to raise its visibility beyond the local market and expand its presence on the Internet and in the news media. (Item 11) This will be accomplished through: 

  1. A revised and expanded website
  2. Print advertising to all sprocket trade publications
  3. An advertising campaign announcing ComCo’s new toll free telephone number
  4. A media relations campaign targeting homeowners nationwide in need of sprockets.

During the first three to six months of the campaign, increased visibility and news coverage will generate increased interest in the company. President Joe Jefferson will make media and public appearances, and the nation will see what the local markets have known for years. 

[Additional information] 

Budget/Timeline (Item 12) 

The budget is divided into three separate expenditure areas: 

  1. Paid advertising 
  1. Marketing consultation 
  1. Public relations 

 A detailed budget is attached and coordinated with a six month and one year timeline. Weekly checks will be made on the effectiveness of the campaign. 

[Additional information] 

References (Item 13) 

The following individuals and companies have or are currently being represented by Mary’s Marketing: 

Sprocket Company – Client 

Josephine Stealla 307 Folcroft St., Baltimore, MD 21227 410.555.3322 

Sprocket Association – Association 

Milton Joseph 8331 Angelee Ave., Baltimore, MD 21237 

Wigetco, Inc. – Client 

Jacki Leeson 2281 Dunwitty Way, Norfolk, VA 18992 410.555.7773 

Please advise if additional references are required. (Item 14) 

Features of a business proposal

Item 1. This is a new business prospect. Address them formally until a professional relationship develops or you are instructed otherwise. 

Item 2. Mentioning, and even repeating, the name of your company reminds the reader which information he or she is reading. 

Item 3. Initially, be discreet about mentioning other company’s names. Most business communities, regardless of their actual size, are a “small world.” It is possible you may not secure this company’s business and end up presenting to their competitor. 

Item 4. Mention, of course, the company that is receiving the proposal. 

Item 5. Offer alternative options where you can be reached. Let the reader know you are available and interested in their business. 

Item 6. It is helpful to give them an idea of what they will be reviewing. Some business proposals can be unwieldy. If applicable, give them a hint of what they will be reading.  

Item 7. Demonstrate that you know something about the business that is receiving the proposal. 

Item 8. Your full “bio” will be included later, but let them know early you are confident and qualified to work with them. 

Item 9. Do not hesitate to repeat your company’s name or a key point. This is not “repetition.” The technical term is “reinforcement.” 

Item 10. Include what is relevant. Avoid what is not. Remember, you can always answer additional questions about your background and qualifications later in the process. 

Item 11. No one company can resolve all of the problems with another company. Here is your opportunity to define how you plan to resolve those problems within your area of expertise. Do not take on more than what you can do and do not over promise results. 

Item 12. Place the proposal into perspective. Mention periods of time during which certain activities will take place. Some companies have budgets or get concerned when they hire a new company and do not know when that company’s expenses will stop. Be realistic, but indicate that there can be a conclusion. 

Item 13. Include at least three professional references, with their complete contact information, of individuals and companies who you have worked with under similar circumstances. 

Item 14. Consider offering additional references. 

Revision Checklist: Business Proposal

Focus/Purpose 

Does the proposal stay focused on what the client needs?

  • Create a unified theme for your proposal around the issue you will resolve or the improvement you propose. 
  • Relate all details, actions, and benefits to the central point of what you propose to achieve. 
  • Tweak your proposal to the exact needs of the firm or organization to which you are submitting it. 

Is your proposal precise and specific?

  • Refer to concrete examples, figures, and outcomes. 
  • Quantify costs, benefits, and returns whenever possible. 
  • Explain proposed steps, and their benefits, in tangible terms. 
  • Use charts and graphics to illuminate points. 
  • Remove any excess words to improve readability. 
  • Use the active voice. The active voice is shorter and more concise than the passive. It puts the agents responsible for actions at the beginning of sentences and directly states the action taken.

Active: The custom development team will design the proposed structure in-house.
Passive: The proposed structure will be designed in-house.

The active sentence assigns responsibility for the action, ‘design.’ The passive sentence does not specify who will be doing the designing—an important detail that is hidden by the passive construction. 

Development/Elaboration

Does your business proposal start with a brief introduction that summarizes the proposed problem and solution?

  • State the problem that you propose to solve through your plan, or the improvement you propose. 
  • Explain why it is an important or relevant issue to consider. 
  • Show how your plan will provide an appropriate and timely solution. 
  • Emphasize the benefits of your plan. 
  • Highlight your differentiators and proven successes or strengths. 

Do you provide sufficient background for the issue you propose to resolve or improve? 

  • Name the issue that you are proposing to resolve or improve upon. 
  • Document why this issue or improvement is important. 
  • Show how much the issue or status quo costs the company. 
  • Be specific: use real examples, numbers, and figures whenever possible. 
  • Identify the goal(s) of the proposed project. 
  • Indicate how the solution or improvement will affect the company in tangible ways (such as cost-benefit estimates or use case scenarios). 

Do you outline your plan logically, showing you have worked out the details? 

  • Logically outline your plan, explaining each major step in terms of cost-benefit and workability. 
  • Show how each step relates to the issue or potential improvement you have identified. 
  • Emphasize the end value of the plan toward improving productivity or efficiency—the overall cost-benefit. 
  • Avoid leaving important details ‘to be worked out.’ Propose potential solutions for them. 
  • Compare your proposed solution to alternative solutions. Show how your solution is better than others. 

Do you include an accurate, itemized budget detail?

  • Mention what the proposed plan, if accepted, will cost the client. 
  • Itemize costs at your discretion. 
    For instance, price out the cost of labor for the staff you propose. Indicate the professional status and value of each member in addition to their salary/cost to the project. 
  • Provide budget and price ranges based on certain contingencies or the size of the investment in the plan. 
  • Show how the benefits of the proposed plan will balance, or provide a return on, its cost. 

Do you confidently assert your qualifications and provide references?

  • Highlight your and your company’s unique qualifications for the proposed fix. 
  • If possible, mention similar solutions you have provided and reference information for those clients. 
  • Always check with references before you list them. 
  • Determine your references’ preferred means of contact, and provide that information only. 

Does your proposal end with a powerful conclusion and authorization request?

  • Reinforce the importance of the issue or proposed improvement. 
  • Restate main benefits. 
  • Indicate that you are available for discussion. Provide information for follow-up correspondence. 
  • Provide a definitive deadline for accepting the proposal, if applicable.

Organization 

Have you organized your proposal into sections based on the critical elements?

  • Introduction: Briefly explain what you hope to do for the potential client and highlight your unique qualifications to “hook” the client’s interest. 
  • Background: Identify the problem and discuss the goal of the project.
  • Proposed Plan: Discuss your plan for solving the problem. You can divide this section into logical segments for easy reading. 
  • Staffing: Describe the credentials, qualifications, and expertise of the project leaders and support staff. 
  • Budget: Mention what the client’s adoption of the business proposal will cost them. Itemize costs at your discretion. 
  • References: Be prepared to offer the names and contact information of other individuals or companies you have similarly served. 
  • Authorization Request: Conclude the proposal by creatively restating key qualifications and main benefits. 

Is your proposal organized logically into paragraphs?

  • Organize information into paragraphs by topic or relevance.
    • Group related ideas into paragraphs. 
  • Order paragraphs internally:
    • Begin with a topic sentence that introduces the subject matter of the paragraph. 
    • Arrange information within the paragraph according to a logical schema. 
    • Close each paragraph with a summative statement that emphasizes the main point in the paragraph.  
  • Be sure that ideas flow together naturally.
    • Organize information and arguments logically and persuasively. 
    • Use lists to emphasize sequential or parallel pieces of information. 
    • Use a consistent logical schema, such as order of importance, chronology, or dependency, throughout your proposal. 
    • Use transitions to help your proposal flow.

Style

Do you use an appropriate tone and style in your business proposal?

  • Use appropriately formal language.
    • Write in a formal tone, following guidelines for proper grammar and mechanics. 
    • Write at a level your audience will understand; if your proposal is technical, provide enough detail and explanation that your plan can be understood by your readers. 
    • Explain difficult terms through lay definitions, examples, and analogies.
    • Avoid jargon, slang, and unnecessary abbreviations.
  • Avoid contractions (I’m, can’t). 
  • Use the active voice to make your writing more direct. 
  • Proofread your “final” proposal carefully before submitting it. 

Format

Have you formatted your proposal professionally and in accordance with RFP requirements?

  • Double-check formatting requirements or suggestions from the receiving organization, especially if you are responding to a Request for Proposals (RFP). 
  • Provide page numbers in the header or footer. You can apply these through the Document tab. 
  • Provide company information on each page in a header or footer. This will help keep all pages of the proposal together. 
  • Include a table of contents if your proposal is long enough to justify one. 
  • If responding to a RFP, you may want to note RFP information in your document. 
  • Include a corporate heading or submit a title page if requested.
    • If requested, include a title page with necessary information, such as RFP, date of submission, author, and submitting agency. 
  • Use bolded headings to identify significant sections of the proposal. 
  • Divide information into logical, easy-to-read subsections beyond the basic parts of the proposal. 
  • Use bulleted lists or charts to present timelines or schedules. 
  • Be consistent in your document formatting. 

Do you use extra-textual features—such as font styles, lists, and graphics—to make your proposal easier to read?

  • Use formatting and graphics to emphasize or illuminate important information. Use moderation, however. Too much formatting and too many graphics can make your writing unprofessional and more difficult to read. 
  • Use graphics, such as charts or images, to help your readers visualize and comprehend your plan. 
  • Boldface or italicize points that you want to stand out. 
  • Use bulleted and numbered lists to organize and emphasize parallel and sequential information.

Parallel information does not have a set order or hierarchy and are ‘on the same level’. A set of options or potential outcomes is a set of parallel information and should be represented in a bulleted list. 

Sequential information follows a strict order and is arranged in a hierarchy that can be numbered or lettered to indicate its order. Instructions are an example of sequential information and should be provided in numbered or otherwise ordered lists. 

  • Proofread your proposal more than once.
    • Check your grammar, mechanics, and style. 
    • Watch out for typos and incorrectly used words. 
    • Make sure that abbreviations are defined the first time they are used. 
    • Check all references to page numbers or external resources for accuracy. 

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